Domestic Diversions

Something Different

Criticizing, blaming and shaming backfire and reinforce beliefs: instead, to promote change, try empathy and curiosity

CNN Opinion reveals one method of persuasion that promotes change: the use of empathy and curiosity. So much more effective than criticizing, blaming and shaming. Those backfire and reinforce the existing beliefs. Peter Bregman and Howard Jacobson write (excerpt): In…

A forgiveness formula: powerfully perfect apologies

CNN Health helps us understand how to apologize. Jessica DuLong writes (excerpt): In her new book, “The Forgiveness Tour: How to Find the Perfect Apology,” Susan Shapiro explains that a full apology includes four essential elements: acknowledgment of the offense,…